Privacy Policy
At Know Himachal, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly.
Effective Date
October 2026
1. Information We Collect
When you visit Know Himachal, we only collect the information necessary to provide our services and improve your experience:
- Trip Assistance Information: If you use our trip planner forms, we collect your name, WhatsApp/phone number, and details about your travel preferences or questions.
- Usage Data (Google Analytics): We use Google Analytics to automatically collect information such as your IP address, browser type, device information, and the pages you visit on our platform to help us understand how users navigate our site.
- Cookies: We and our third-party partners (like Google) use cookies to enhance user experience, analyze traffic, and personalize content.
2. How We Use Your Information
We use the collected information for the following purposes:
- To connect you with local experts via WhatsApp based on your trip planning requests.
- To analyze traffic patterns via Google Analytics to improve the performance and layout of our website.
- To respond to your inquiries and provide customer support.
3. Sharing of Information
Your privacy is important to us. We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted local guides or travel agencies to fulfill your specific trip planning requests.
- Legal Compliance: If required by law, regulation, or a valid legal request.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure.
5. Third-Party Links
Our platform may contain links to external websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.